Support

Technical support and resources for clients

Our technical support team is always ready to help you with any questions regarding the setup, use and maintenance of our products.

Phone support

24/7 technical support for all clients. Quick problem resolution.

Call us

Online chat

Instant answers to your questions through online chat on the site or in Telegram.

Write to Telegram

Email support

Send a detailed description of the problem — we will respond within 2 hours during business hours.

Write to us

Documentation

User manuals, setup guides and integration manuals for all products.

View

Tutorial materials

Video tutorials, webinars and step-by-step instructions for quick start.

View

Remote assistance

Connection to your device for diagnosis and resolution of complex problems.

Order

Frequently asked questions

How to register?

To register you need to have an electronic digital signature.

What to do if there is no internet?

The device can work in offline mode for up to 36 hours.

How to transfer data to a new device?

All data is stored in the cloud and is linked to your account.

Can it be integrated with the accounting system?

Yes, all our products support integration with accounting systems.

What is the warranty on the equipment?

The warranty is 24 months for all hardware.

Documentation